Causr Privacy Policy

1. Introduction

Welcome to Causr (“Causr”, “we”, “our”, or “us”).

Causr is a project visibility and accountability platform designed to help teams track project decisions, blockers, risks, actions, and stakeholder impacts.

This Privacy Policy explains how we collect, use, store, and protect your information when you use the Causr website, platform, and related services (the “Services”).

By using Causr, you agree to the practices described in this Privacy Policy.

If you have any questions about this Privacy Policy, you can contact us at hello@causr.co.

2. Information We Collect

2.1 Information You Provide

We may collect information you provide directly to us, including:

• Name
• Email address
• Company or organisation name
• Account login credentials
• Project-related content uploaded to the platform
• Meeting notes, decisions, blockers, risks, updates, and stakeholder information
• Communications sent to us

2.2 Automatically Collected Information

When you use the Services, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Usage activity within the platform
• Log and diagnostic information
• Cookies and analytics data

2.3 Third-Party Integrations

If integrations become available (such as Slack, Jira, ClickUp, Microsoft Teams, Google Workspace, or email forwarding), we may receive information authorised by you through those services.

You remain responsible for ensuring you have the right to share and process any third-party data within Causr.

3. How We Use Information

We use information to:

• Provide and maintain the Services
• Generate project insights and structured operational views
• Improve product functionality and user experience
• Authenticate users and secure accounts
• Provide customer support
• Communicate product updates or service notifications
• Monitor usage and performance
• Detect fraud, abuse, or security threats
• Comply with legal obligations

We do not sell your personal information.

4. AI Processing and Uploaded Content

Causr may use AI-assisted processing to help structure project information, including:

• Extracting decisions from meeting notes
• Identifying blockers and risks
• Organising project updates
• Generating summaries and structured outputs

We do not use customer project data to train public AI models.

Users should avoid uploading highly sensitive regulated data unless explicitly supported by their organisation’s policies.

5. Data Storage and Security

We take commercially reasonable measures to protect your information.

Security measures may include:

• Encryption in transit using HTTPS/TLS
• Encrypted data storage where supported
• Access controls and authentication protections
• Infrastructure monitoring and logging
• Limited internal access to customer data

However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information for as long as necessary to:

• Provide the Services
• Maintain operational functionality
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

You may request deletion of your account and associated data by contacting hello@causr.co.

7. Your Rights

Depending on your jurisdiction, you may have rights including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of personal data
• Restriction of processing
• Objection to processing
• Data portability

To exercise these rights, contact hello@causr.co.

8. Cookies and Analytics

Causr may use cookies and analytics tools to:

• Improve website functionality
• Understand user behaviour
• Monitor performance and reliability
• Support security and authentication

You may disable cookies through your browser settings, although some functionality may be affected.

9. Third-Party Services

We may use third-party providers for:

• Hosting and infrastructure
• Authentication
• Analytics
• Payment processing
• Customer support
• AI processing

These providers may process information on our behalf under their own terms and policies.

10. International Data Transfers

Your information may be processed or stored in countries outside your own jurisdiction.

Where required, we take reasonable steps to ensure appropriate safeguards are in place.

11. Children’s Privacy

Causr is not intended for children under 18 years old.

We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy periodically.

If material changes are made, we may notify users through the platform or website.

Continued use of the Services after changes become effective constitutes acceptance of the revised policy.

13. Contact

For privacy-related questions or requests, contact:

hello@causr.co