Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your use of the Causr platform, website, and related services (the “Services”).

By accessing or using Causr, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not use the Services.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use Causr.

If you use the Services on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

3. Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity occurring under your account
• Ensuring information uploaded to Causr is lawful and authorised

You agree to notify us immediately of any unauthorised access or security breach.

4. Permitted Use

You may use Causr only for lawful business or operational purposes.

You agree not to:

• Use the Services for unlawful activity
• Upload malicious code or harmful content
• Attempt to gain unauthorised access to systems or accounts
• Reverse engineer or interfere with the platform
• Use the platform to infringe intellectual property or confidentiality rights

5. Customer Content

You retain ownership of all content uploaded to Causr.

By using the Services, you grant Causr a limited licence to process, store, and display content solely for the purpose of operating and improving the Services.

You are responsible for ensuring you have appropriate rights and permissions for all uploaded content.

6. AI-Assisted Features

Certain features may use AI-assisted processing to structure project information.

AI-generated outputs may contain inaccuracies and should be reviewed by users before relying on them for operational or business decisions.

Causr does not guarantee the accuracy, completeness, or reliability of AI-generated outputs.

7. Availability and Service Changes

We may modify, suspend, or discontinue parts of the Services at any time.

We do not guarantee uninterrupted or error-free operation.

Planned maintenance or unexpected outages may occasionally affect availability.

8. Fees and Billing

Certain features may require paid subscriptions.

Where applicable:

• Fees will be displayed before purchase
• Subscription fees may renew automatically unless cancelled
• Failure to pay may result in suspension of access

All fees are non-refundable unless otherwise required by law.

9. Intellectual Property

The Causr platform, branding, software, design, and related materials are owned by or licensed to Causr.

You may not copy, reproduce, distribute, or create derivative works without prior written permission.

10. Confidentiality

We understand that project and operational information may contain confidential business data.

We will take commercially reasonable steps to protect customer information and limit access internally.

However, users remain responsible for assessing whether the Services are appropriate for their organisation’s specific security and compliance requirements.

11. Disclaimer of Warranties

The Services are provided “as is” and “as available.”

To the fullest extent permitted by law, Causr disclaims all warranties, express or implied, including warranties of:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Availability or reliability

We do not guarantee that the Services will meet every operational, legal, or organisational requirement.

12. Limitation of Liability

To the fullest extent permitted by law, Causr shall not be liable for:

• Indirect or consequential damages
• Loss of profits or revenue
• Loss of business opportunities
• Data loss
• Delays or operational disruption

Our total liability shall not exceed the amount paid by you to Causr in the twelve months preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless Causr from claims arising from:

• Your use of the Services
• Uploaded content
• Violation of these Terms
• Infringement of third-party rights

14. Termination

We may suspend or terminate access to the Services if:

• These Terms are violated
• Use of the platform creates legal or security risk
• Required by law

Users may stop using the Services at any time.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws in the relevant operating jurisdiction of Causr.

16. Changes to Terms

We may update these Terms periodically.

Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

17. Contact

Questions regarding these Terms may be directed to:

hello@causr.co